Products

At Muse Haus Boutique, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

Returns are accepted within 30 days of delivery.
Items must be unworn, unwashed, undamaged, and have all original tags attached.

Non-Returnable Items

Final sale items

Exchanges

We currently offer exchanges based on product availability.
If your desired size or item is unavailable, store credit will be issued.

Refunds

Approved returns will be refunded to the original payment method within 5–10 business days after the return is received and inspected.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect or damaged.

Damaged or Incorrect Items

Please contact us within 3 days of delivery with photos of the issue so we can make it right.

Local Pickup Orders

Local pickup orders must be collected between 2:00 PM and 6:00 PM during designated pickup days.
Unclaimed orders after 30 days may be canceled and issued as store credit.

At Muse Haus Boutique, we are committed to getting your order to you as quickly and smoothly as possible.

Processing Time

Orders are processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will begin processing on the next business day.
During sales, holidays, or new collection launches, processing times may be slightly extended.

Shipping Time

Standard U.S. shipping typically takes 3–7 business days after your order has been processed.
Delivery times are estimates and may vary depending on carrier delays, weather conditions, or other factors beyond our control.

Local Pickup

We offer local pickup for customers in the area.
Pickup hours are available Monday–Friday from 2:00 PM to 6:00 PM.
Customers will receive a notification when their order is ready for pickup.
Please bring your order confirmation email and a valid photo ID when picking up your order.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout.
Muse Haus Boutique is not responsible for packages delivered to incorrectly entered addresses.
If you notice an error, please contact us immediately.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, Muse Haus Boutique is not responsible for lost, stolen, or misplaced packages.
We recommend contacting the shipping carrier directly for assistance.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping promotions, when available, will be clearly stated on our website.

At Muse Haus Boutique, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

Personal information you provide (name, email, address, phone number)
Payment and billing information
Browsing and purchase history

How We Use Your Information

To process and fulfill your orders
To communicate with you about your purchases
To improve our website and services
To send promotional updates (with your consent)

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access and misuse.

For our complete privacy policy, please visit our full privacy policy page.

We’d love to hear from you! Whether you have questions about an order, sizing, local pickup, returns, or anything else, we’re here to help.

Muse Haus Boutique

Email: Musehausboutique@gmail.com

Local Pickup Hours:
Monday–Friday
2:00 PM – 6:00 PM

Customer Support Hours:
Monday–Friday
9:00 AM – 6:00 PM

We aim to respond to all inquiries within 24–48 business hours.

Thank you for shopping with Muse Haus Boutique! We appreciate your support and look forward to helping you find your next favorite piece.

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New Arrivals

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